About Durand Automotive
━━━ who we are
About Durand Automotive
At Durand Automotive, we believe that quality and trust are the foundations of a great auto repair experience. Located in the heart of Racine, WI, our shop has been dedicated to providing top-notch service to our community since its founding in 2005. Whether you’re stopping in for routine maintenance or a more complex repair, our team is committed to delivering the highest level of service and ensuring your complete satisfaction.
━━━ how we started
The Durand Automotive Journey
Durand Automotive began its journey in 2005, originally as a shop focused on general auto repair and customer service. Dan Fleming took over ownership in December 2023, bringing a fresh perspective to the shop, but he remains committed to maintaining the core mission: to educate customers and provide honest, reliable automotive services. His background includes extensive experience in automotive technology and a passion for working directly with customers.
Dan’s career began at the age of 16 when he started working on cars at an automotive electrical repair shop. Over the years, he gained a wealth of experience, including working at various dealerships and for a large OEM agricultural company. Throughout his career, Dan has always emphasized the importance of customer education and transparency in repairs. This experience and dedication have shaped Durand Automotive’s reputation as a shop that not only fixes vehicles but also builds lasting relationships with its customers.
This commitment to quality service and customer trust has earned Durand Automotive the loyalty of countless customers over the years, making it a staple in the Racine community.
━━━ Comprehensive Care
Our Process
At Durand Automotive, when you bring your vehicle in, we start by writing up the details of the vehicle and its specific needs. Our service team then takes the time to thoroughly explain any charges associated with potential repairs to ensure complete transparency.
Next, one of our skilled technicians conducts a road test to assess the vehicle’s performance firsthand. We use advanced scan tools to retrieve any diagnostic trouble codes that may indicate underlying issues. Based on these codes, we’ll develop an accurate estimate for the necessary repairs and promptly contact you with a detailed explanation of the findings and recommended solutions.
This thorough and customer-focused process allows us to deliver high-quality service while keeping you informed every step of the way. We want to know you on a first-name basis and educate you on making repair decisions.
What Drives Us at Durand Automotive
At Durand Automotive, our business reflects our commitment to our customers with:
- Personalized Service
We strive to be on a first-name basis with our customers, creating a friendly and welcoming environment where everyone feels valued.
- Education & Guidance
We believe in educating our customers about their vehicle’s needs, helping them make informed decisions about repairs and maintenance.
- Trust & Integrity
Building long-term relationships with our customers is central to what we do. We maintain transparency in our services, ensuring that every customer feels confident in the work we perform.
━━━ OUR SERVICES ━━━
Comprehensive Auto Services Tailored for You
Durand Automotive offers a broad range of services to ensure your vehicle operates at its best. Here’s a closer look at what we provide:
Durand Automotive offers a wide range of services to keep your vehicle running smoothly:
Vehicle Diagnostics
Quickly identify and troubleshoot issues with advanced diagnostic tools.
Vehicle Maintenance
Comprehensive checks, including fluid levels, filters, and system inspections.
BG Services
Specialized fluid treatments to protect critical systems and enhance vehicle longevity.
Emissions Testing and Repair
Ensure your vehicle meets emissions standards with testing and necessary repairs.
Brake Service and Repair
Full brake services to keep your vehicle stopping safely and effectively.
Auto Air Conditioning Repair
Diagnose and repair AC issues to maintain a comfortable driving experience.
Steering and Suspension
Hybrid Maintenance
Ready to experience the best in Racine auto repair?
If you’re looking for reliable car repair in Racine, WI, Durand Automotive is your go-to choice.
━━━ Drive with Confidence
Why Durand Automotive is Your Best Choice
Choosing Durand Automotive means choosing a shop that puts your needs first. Our exceptional service is rooted in a combination of ASE-certified expertise and a genuine commitment to customer satisfaction. We go beyond just fixing cars – we build relationships. Here’s why our customers choose us:
- ASE-Certified Technicians: All our technicians are ASE-certified, ensuring that your vehicle is handled by highly trained professionals who are knowledgeable and skilled in the latest automotive technologies.
- NAPA AutoCare Center: As a NAPA AutoCare Center, we offer a 3-year/36,000-mile warranty on most repairs, giving you peace of mind with every service.
- Convenient Local Shuttle Service: We offer a local shuttle service for customers, making it easier for you to go about your day while your vehicle is being serviced.
At Durand Automotive, everything we do is designed to make your experience as smooth and stress-free as possible. We are here to provide you with the best in automotive care.
Trust Durand Automotive for Top-Quality Auto Repair in Racine, WI
We welcome you to discover the Durand Automotive difference. Whether you have a question about your vehicle or need to schedule a service, we’re here to help. Visit us at 1623 Durand Ave., Racine, WI 53403 or give us a call at (262) 632-2625. We look forward to serving you and becoming your trusted auto repair shop in Racine.
